Why applying for Disability Living Allowance (DLA) is not as easy as it seems

Applying for Disability Living Allowance (DLA) can feel like running an emotional marathon. While the benefit exists to provide crucial financial help to people with disabilities, the process of getting it approved can be stressful, confusing, and often exhausting.

1. The forms are long, repetitive, and highly detailed.DLA application forms aren’t a quick tick-box exercise. They require detailed explanations of daily needs, mobility issues, and how a condition affects everyday life. Many people underestimate the time and energy needed to complete them properly.

2. Medical evidence isn’t always straightforward.Even with a diagnosis, DWP decision makers focus on functional impact, not just the name of your condition. Getting doctors, specialists, or therapists to provide detailed and relevant statements can take persistence.

3. It’s emotionally draining.Applicants are asked to list everything they cannot do, often in stark detail. This can feel demoralising or even trigger anxiety and depression.

4. The criteria can feel vague.Many people are surprised to be refused despite having a genuine need. This is often because the decision is based on how your needs fit DLA’s specific definitions, which may not match your lived reality.

5. Delays are common.It’s not unusual to wait several months for a decision, and appeals can take even longer.

Applying for Disability Living Allowance is rarely quick or straightforward, and the process can take a toll on your energy and confidence. But with preparation, detailed evidence, and the right support, you stand a much better chance of getting the help you deserve. Remember, you’re not alone in this and Maria at Benefitia Forms, is ready to stand beside you.

So now, here is the good news. Here are somethings that you can do to help underpin your DLA Application Form:

1. Start with a Diary of Needs

• Keep a detailed diary for at least a week (or longer, depending on frequency of symptoms) covering both "good" and "bad" days.

• Log:

  • The type of assistance needed (e.g., dressing, feeding, supervision)

  • Why that help is necessary

  • How long each task takes

This diary helps you clearly describe care requirements with real examples rather than general statements.

2. Provide Rich Examples, Not Just Checkboxes

• Use examples and narrative—don’t rely solely on ticking boxes.

• Describe specific situations, like how your child’s anxiety affects school mornings or how a seizure requires constant supervision.

• Compare your child's needs with peers to illustrate the difference.

3. Use Clear, Plain Language for Assessors

• Assume decision-makers have no medical background—avoid jargon or assumptions.

• Write clearly and make your explanations easy to follow.

4. Don’t Be Afraid to Overshare (Within Reason)

• More detail is better than too little; your form should supply enough context for those unfamiliar with your child's condition.

• Highlight or quote key parts of documents to help the assessors find them easily.

5. Include Supporting Evidence Strategically

• Attach copies (never originals) of medical, educational, or specialist reports that reinforce what's described in the form.

• If you’re still waiting for some reports, submit the form anyway, noting that additional evidence will follow.

6. Use a Professional Statement to Support the Claim

• Question 38 (or equivalent) can be filled out by someone outside the household—a teacher, nurse, therapist, or SENCO.

• Ensure they know your child well, so they can accurately describe the additional care needed. If space runs out, they can write more on a separate sheet.

7. Seek Help and Use Trusted Resources

• Reach out to local charities or Benefitia Forms, who can help write or check your form. Please email maria@benefitiaforms.co.uk for more information.

• Ensure that everything you share in the form is accurate and true—wrong or false information may delay or jeopardize your claim.